UK's PREMIUM LENSBALL | FREE ROYAL MAIL OVER £60

FAQs

WHY BUY REFRACTIQUE? 

We are a local UK small business with premium products. You will get fast local shipping within 2 - 3 Business Days (warehouse door to your door) with delivery from our specialist fulfilment provider at Burton on Trent through Royal Mail with Royal Mail tracking. Shipping for orders above £60 is free, with a flat rate under that of just £4.95 in the UK! You will get a product which is the most comprehensive product in the market. You also support our UK economy. You pay in pounds rather than paying in US Dollars so you will also save on exchange rate and other bank fees. 

What is a lensball? 

A lensball is a hardened, ultra clear polished K9 crystal ball which acts like a wide angle lens giving you a 180 degree view and creates a refraction effect, whereby the image in the ball is flipped over - in the right setting it creates some stunning visuals.

What quality can I expect? 

We truly believe we have the very best lensball packages in the world and we hope that you will be very satisfied by your purchase. We not only provide a high quality premium photography grade ultra-sharp lensball but we also provide a beautiful gift box, microfiber bag, starter guide with helpful creative photography tips and other inspirational items. Our beautiful lensball package comes delivered directly from our UK based fulfilment warehouse at Burton-on-Trent, England.  

Does it work with a Smart Phone also? 

It works just as well with a Smart Phone or DSLR camera! Phone cameras nowadays are very good quality.

When will I receive my order?

We ship locally through our specialist UK fulfilment centre within 2-4 business days. 

Please allow up to one business day for tracking to be sent to you.  

View our full shipping policy

What is your refund policy?

We exchange, issue store credit or refund for returned items where the article is ruled eligible for a return. 

Return Requirements:

  • Must be postmarked within 60 days of ship date.
  • Item(s) should come back in the state it was received (i.e. no malicious damage).

View our refund policy.

Is my information safe with you?

Your information is kept securely and confidentially. 

View our privacy policy

 

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