Refractique - Lensball UK FAQs

Why trust a locally based UK business and website? 

Firstly, get fast local shipping within 2 - 4 business days with delivery from our specialist fulfilment provider at Burton on Trent through Royal Mail with Royal Mail tracking. You can expect to receive your order rather than risk it with other products often shipped from China with long wait times. You also support our economy locally rather than other overseas based businesses.You pay in pounds rather than paying in US Dollars so you will also save on exchange rate and other bank fees. 

What is a lensball? 

A lensball is a hardened, ultra clear polished K9 crystal ball which acts like a wide angle lens giving you a 180 degree view and creates a refraction effect, whereby the image in the ball is flipped over - in the right setting it creates some stunning visuals.

What quality can I expect? 

We truly believe we have the very best lensball packages in the world and we hope that you will be very satisfied by your purchase. We not only provide a high quality premium photography grade ultra-sharp lensball but we also provide a beautiful gift box, microfiber bag, starter guide with helpful tips and other inspirational items. Lensball comes delivered directly from our UK based fulfilment warehouse at Burton-on-Trent, England.  

Does it work with a Smart Phone also? 

It works just as well with a Smart Phone or DSLR camera! Phone cameras nowadays are very good quality.

When will I receive my order?

We ship locally through a UK fulfilment centre within 2-4 business days. 

Please allow 24 hours for tracking to update and go back into your original order details sent from us to see the tracking code updated. 

View our full shipping policy

What is your refund policy?

We exchange, issue store credit or refund for returned items where the article is ruled eligible for a return. 

Return Requirements:

  • Must be postmarked within 60 days of ship date.
  • Item(s) should come back in the state it was received (i.e. no malicious damage).

View our refund policy.

Is my information safe with you?

Your information is kept securely and confidentially. 

View our privacy policy